"This is a wonderful manuscript, brilliantly crafted, nuanced, and oh so well written."
- Norman K. Denzin
I, like so many others, developed my narrative roots by reading outside of the academy. I read novels and poetry, drama and investigative journalism. I, too, was frustrated by the lack of compelling stories coming out of my discipline (at the time) as well as by the general lack of respect for narratives within my scholarly community. There seemed to be a need for a bridge between what I was reading outside the academy—compelling stories—and what I was reading in my scholarly journals and books.
Writing Ethnography is the material, textual manifestation of a long and complex process of my becoming a writer, a process I am still actively engaged in. Its ethnographic slant has been fashioned by a way of working, a way of entering the world everyday, which privileges asking questions about Others in cultural contexts constructed and understood by a self whose presence is very much in the text. Dan Rose calls this process "living the ethnographic life" (1990), but mostly I just think of it as becoming who I am.
"I love this textbook. It addresses key organizational communication theories and topics with integrity and wit. It challenges students by not oversimplifying theories and concepts and pushes them to think critically about issues that are or will be relevant to their lives."
- Alexandra Murphy,
This book won a "Texty" award for best textbook in Communication, Education, Performing Arts, and Visual Arts when the first edition was released in 1994. Since then it has become an international best-seller and has been translated into several languages, including, most recently, Mandarin Chinese.
Designed for the beginning undergraduate student, this text explores theories and practices of effective communication at work. Real-life case studies and examples distinguish this book from the competition. Text comes with accompanying ancillaries, including an interactive CD-ROM.
The 3rd edition features updated material on globalization, gender, and multicultural workplaces. The new version is also available in an online learning environment edition.