Business and Professional Communication in the Global Workplace

Third Edition

H. L. Goodall, Jr.
Sandra Goodall
Jill Schiefelbein

Designed for the beginning undergraduate student, this text explores theories and practices of effective communication at work. Real-life case studies and examples distinguish this book from the competition. Text comes with accompanying ancillaries, including an interactive CD-ROM.

The 3rd edition features updated material on globalization, gender, and multicultural workplaces. The new version is also available in an online learning environment edition.