Business and Professional Communication in the Global Workplace
H. L. Goodall, Jr.
Designed for the beginning undergraduate student, this text explores theories and practices of effective communication at work. Real-life case studies and examples distinguish this book from the competition. Text comes with accompanying ancillaries, including an interactive CD-ROM.
The 3rd edition features updated material on globalization, gender, and multicultural workplaces. The new version is also available in an online learning environment edition.